r/Polycam Digest Archive

A user in the Polycam community encounters a technical limitation preventing scan reprocessing for quality improvements. The core frustration stems from a format incompatibility issue: scans are exported in HEIF format, but the platform doesn't support HEIF file re-uploads, creating a circular workflow problem that appears to lack an obvious solution.

The r/Polycam community is experiencing significant friction around billing practices and account management. Two critical issues dominate: aggressive trial-to-paid conversion tactics resulting in unexpected $400 charges with inflexible refund policies, and a troubling pattern where long-term Pro subscribers are being downgraded to basic accounts with persistent upgrade prompts.

Polycam users experiencing technical challenges with 3D scanning, highlighting limitations in object recognition and feature accessibility.

Polycam 3D scan import challenges emerged, with users struggling to correctly scale models when transferring to Fusion 360 across different measurement units..

User frustrated with unexpected full-year charge after signing up for free trial, highlighting potential billing issues with digital service platforms.

Polycam community exploring photogrammetry tool alternatives, with users comparing features, pricing, and potential shifts in software preference, while also investigating platform compatibility and subscription anomalies..

Polycam Business promotion dominates subreddit, with users exploring 3D scanning and interactive model sharing capabilities.

Polycam users experiencing multiple technical issues with video capture and app functionality, primarily on iPhone devices, with potential software or compatibility problems emerging across different models..

Polycam introduces Virtual Walkthrough feature to enhance site documentation precision, addressing critical challenges in measurement and visual capture for professional environments..